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Owned and operated by Urban Luxe Garage, our team is ready to help with orders, product questions, or garage planning.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your garage door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to start a return or exchange.
Can I exchange an item for a different size or model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the correct size or model. Our team can walk you through it if needed.
How do I choose the right car lift for my garage?
Ceiling height, vehicle weight, and available floor space are the key factors. Check each lift's specifications for weight capacity and minimum ceiling clearance, or contact us and we can help match a lift to your setup.
What materials are your workbenches and tool chests made from?
Our workbenches and tool chests are constructed with heavy-gauge steel frames and durable work surfaces designed for daily shop use. Each product page lists specific materials, load capacities, and dimensions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Fast Response
Our support team responds to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Reliable Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by tracking on every package.
30-Day Returns
Not the right fit for your garage? Our 30-Day Returns policy gives you confidence with every purchase.
